On September 1, 2020, Ankhzaya's parents brought her to the kindergarten after they heard about the Kindergarten 10 which started registering new kids. They decided to focus on their child's developmental issues more seriously.
Upon arrival to the kindergarten her development was delayed and she was diagnosed with spastic diplegia that caused her to have difficulty in walking and crawling because of tight muscles in the hips and legs. She didn't adjust to the new environment and could not eat well. She could only turn over and support her head. She had feeding problems.
She lives with her parents and her father is self-employed and her mother works at Mongolian Association of Securities Dealers as a specialist. The kindergarten is 6 km away from her home and they use their own car, transporting her to/from the kindergarten.