Amy Trotter, LCSW
Amy joined Sunny Ridge in 2008. In addition to supervising program activities, Amy prepares families for adoption in both our international, special needs, and domestic programs. Amy also provides training and education to families, as well as post adoption services. Amy is a Licensed Clinical Social Worker and holds a bachelor and master's degree in social work. She received her master's (MSW) degree from the University of Iowa. Since 1995 Amy has worked in the field of child welfare with experiences in foster care, adoption, and juvenile court.
Katelyn joined Holt-Sunny Ridge in February 2015. She has experience working in health insurance and journalism. Katelyn has almost seven years of experience working with children in a daycare setting, and she also has two cousins who were adopted. Katelyn has a Bachelor's Degree in News/Editorial Journalism from Illinois State University.
Caroline Kritzalis, MPH, MSW, LSW
Birth Parent Worker
Caroline joined Holt-Sunny Ridge in July 2015. She provides birthparents with support during the adoption process, conducts home studies and post-placement services and performs outreach in the community. Caroline received her Bachelor's degree in Anthropology and Psychology from Washington University and completed dual Master's degrees in Public Health and Social Work at the University of Michigan. She is a Licensed Social Worker in the state of Illinois. Caroline has loved working in the field of women's health and mental health for years and enjoys working with pregnant women so much that she trained as a doula (labor and delivery support person).
Branch Social Worker
Colleen joined Holt-Sunny Ridge in May 2015. She holds a bachelor's degree in social work from Bethel University and a master's degree in social work from the University of Minnesota. Colleen was a Title IV-E Child Welfare Scholar during her graduate program, which introduced her to the adoption field. She has worked in adoption and foster care since 2009, conducting home studies and post-placement services. Colleen works part-time while also caring for her two children.
Jessica Augsburger, MSW, LCSW
Branch Social Worker
Joining Sunny Ridge in 2005, Jessica enjoys working in the adoption field. She conducts home studies for adoptive families and provides post placement services in the international adoption program. Jessica is also a certified W.I.S.E. Up facilitator. Jessica holds a Bachelor's Degree in Social Work from Hope College and a Master's Degree in Social Work from Dominican University. She is a licensed clinical social worker in the state of Illinois. Since 2002, Jessica has been working in the field of child welfare with experience in both foster care and adoption.
Community Outreach & Educational Specialist
Kristina joined Holt-Sunny Ridge in May 2014 as the newly created community outreach & educational specialist. She is excited to share her passion for adoption and build partnerships within the community. Kristina received her bachelor's degree in advertising from the University of Illinois and previously worked in the corporate sector. She loves volunteering, and has recently volunteered for several nonprofit organizations. Kristina is the mother of two children, one biological and one adopted domestically. She loves sharing how adoption has been a positive experience for her family.
, MA, LCPC
Domestic Adoption and Birth Parent Services Director
Joining Sunny Ridge in 2011, Nancy supervises Adoption Services, provides home study and post-placement services to families. Nancy holds a Bachelor's Degree in Applied Arts from Central Michigan University and a Master's Degree in Counseling from Oakland University. She is also a licensed clinical professional counselor in the state of Illinois. Since 1988 Nancy has worked in the field of child welfare with experience in both foster care and adoption. Nancy also has many years of experience providing counseling services to families and supervising a unique adoption program for the Department of Children and Family Services (DCFS).
, MSW, LCSW
Supervisor of Clinical Services
Pam provides individual, family and group therapy for anyone connected with adoption and has experience working with anxiety, depression, defiant behavior, attention deficit/hyperactivity, post-traumatic stress disorder, abandonment, grief, and loss issues. Pam specializes in common issues connected with adoption such as trauma, attachment and identity issues. Pam has been trained in Theraplay® , Dyadic Developmental Psychotherapy and Trust Based Relational Intervention ®. She also assists families with the pre and post educational aspects of adoption. Pam has worked in the child welfare field since 1996 with experience in foster care, domestic and international adoptions, and birthparent counseling. Prior to joining Sunny Ridge in January of 2011, Pam was employed as an Adoption Preservation Therapist. Pam has a Bachelor's Degree in Psychology from Olivet Nazarene University and a Master's of Social Work degree from Dominican University. She is a Licensed Clinical Social Worker and a Blue Cross Blue Shield PPO and United Healthcare provider for behavioral health services. Pam resides in Frankfort with her husband and two children.
Heather has been employed with Holt-Sunny Ridge since August of 2013, and she provides home study, post-placement and post-adoption services to families. She received her bachelor's degree in psychology in 2003 from North Park University and then obtained her master's degree in social work in 2007 from Loyola University in Chicago. Both of Heather's fieldwork placements were in child welfare and adoption. She has experience as an international adoption supervisor and Haiti adoption program coordinator. Currently, she is working part time to so she can spend more time with her children. Heather has four boys — one adopted through a dissolved adoption, one biological, one adopted from Haiti and another adopted through the foster care system.
Social Worker working from St. Louis, MO
Joy resides in Saint Louis, Missouri and is a licensed professional counselor with a master's of education in counseling degree. She has been working with children and families for 15 years. Her experience includes individual counseling (child and adult), group and family therapy, crisis intervention, and pregnancy and adoption counseling. Joy has had the privilege of working with many adoptive families over the years to achieve their dreams through the wonderful gift of adoption. She looks forward to the blessed opportunity of working with you!